Understanding My Bill

Demand (kW): the rate at which you consume energy, or the amount needed to power your home or business at any given point in time. For homes, this charge is based off the amount of energy needed during the highest 60-minute interval during peak hours of each billing period.

Energy generation: an energy mix we rely on to generate electricity utilizing coal, natural gas, fuel oil, wind, solar and nuclear.

Energy use: total amount of electricity you use during the billing period, which is measured in kilowatt hours (kWh).

Kilowatt hour (kWh): standard measure of electricity used equal to 1,000 watts used for one hour.

Off-peak hours: hours when demand for energy is lower, between 4-8 pm on weekdays. To view specific hours, explore the different rate plan options. 

Peak hours (on-peak hours): hours when energy demand is highest (usually 4-8 pm on weekdays), so rates are higher.

Rate information: detailed information about the rates, rules and regulations set by the Kansas Corporation Commission (KCC). Find detailed rate information here, or learn more about the different rate plans that are available.

Super-off peak hours: the lowest-demand periods, often overnight, when you can take advantage of the greatest savings.

Evergy’s costs are combined and reviewed through a regulatory process, and the resulting charges are what appear on your bill. 

All costs and charges are reviewed by the Kansas Corporation Commission (KCC). 

Basic Charges 

Charges reflect how much service you used in a month, fixed fees to keep service available, government-mandated taxes or programs, and adjustments approved by the Kansas Corporation Commission (KCC).

• Basic service fee: a set monthly fee that helps cover the basic cost of providing electricity to your home, even if you use little or no power.
• Base rates: the main charges on your bill based on how much electricity you use and the cost to provide it.
• City franchise fee: generally, this fee is part of the "rent" paid to a city to use the rights-of-way for our lines, poles, etc. This fee percentage may vary depending upon city.
• Customer charge: a monthly charge that pays for things like your meter, billing and customer service. Everyone pays this fee, no matter how much electricity they use. In Kansas Central, the customer charge is $15.25.
• Demand charge: a charge based on the highest amount of electricity you use at one time during the month. It helps pay for building and maintaining the power system.
• Energy charge: the cost for the electricity you actually use. It includes things like fuel and power supply costs and is based on how many kilowatt‑hours (kWh) you use.
• Facilities charge: a charge that pays for equipment like poles, wires, and transformers that deliver electricity to you. It is only applied to customers with a demand charge and is based on your highest usage over the past year.
• Fuel used in power generation: The cost of the fuel used to make your electricity each month. This cost is passed directly to customers with no added profit to Evergy.
• Late fee: a percentage of your overall monthly charge that is added if you don’t pay your bill on time.
• Property tax surcharge: an adjustment that reflects changes in property taxes compared to what was originally estimated.
• Other charges: additional fees or adjustments that may be added as approved by the KCC.

Riders

Riders are additional charges added to your bill to cover specific costs. These charges can change over time and are evaluated and approved by the KCC.

• Transmission delivery charge (TDC): a charge associated with the costs of building and maintaining our transmission system.
• Energy cost adjustment (ECA): this charge recovers costs incurred by producing and purchasing energy. It's offset by the sale of energy to other utilities during times of low customer demand.
• Property tax surcharge (PTS): this charge covers the property tax amount that is over or under what's already included in base rates.
• Tax Exempt Delivery Charge (TEDC): Kansas law exempts certain energy delivery costs from sales tax. This line item on your Evergy bill separates out that delivery cost so that it is not taxed. This line item does not affect the amount customers pay for their electricity, but the amount on their bill—that is subject to sales tax—is reduced.
• Bill offset: This is an equal off-setting amount from the TEDC line item so that customers are able to calculate pre-tax charges.

Costs

Costs are the expenses Evergy incurs to deliver safe and reliable electricity to your home or business. 

• Energy efficiency: the costs associated with investments in programs that are designed to help improve energy efficiency and usage.
• Environmental compliance: costs associated with Evergy’s responsibility to meet environmental laws and standards.
• Transmission: costs associated with building and maintaining the transmission system.

Evergy offers several convenient billing options:

• Paperless Billing: Receive your bill via email instead of mail
• Auto Pay: Set up automatic payments to pay your bill from a bank account or credit/debit card
• Average Payment Plan (formerly Budget Billing): Smooth out seasonal highs by paying a consistent monthly amount
• Pay-as-you-go and payment arrangements: Available for qualified customers

Your bill can change due to:

• Seasonal energy use (e.g., electric heating in winter or cooling in summer)
• Weather extremes that increase energy demand and usage
• Higher household usage due to appliances, houseguests, etc.
• Changes in energy rates or fuel costs

Log in or sign up for an online account to analyze your energy usage. 

Learn more about pricing and rate plans.

You can reduce costs by:

• Adjusting your thermostat seasonally
• Using energy-efficient appliances and LED lighting
• Running major appliances during off-peak times (if applicable)
• Enrolling in energy efficiency or rebate programs offered by Evergy

Find out how Evergy's tools and offerings can help you save.

Evergy provides tools to help you monitor usage:

• Online account dashboard where you can access tools to help you analyze your usage.
• Energy usage data that can be viewed at monthly, weekly or daily usage levels
• Notifications about high bill alerts 

These tools can help you identify energy spikes and manage your usage more effectively.

Evergy offers support options like:

• Payment arrangements or extensions
• Energy assistance programs – see if you qualify
• Due date extensions in certain situations

Explore available energy assistance options to find the support that's right for you.